View source for UBot Studio FAQ

[[File:ubot robot.png]]

Over the time that I have been involved in sales and marketing of UBot Studio, I have answered literally hundreds of questions pertaining to UBot Studio. It is pretty amazing software with an extensive feature-set and is capable of a lot -- no wonder there are always questions about it.
I will try to answer some of the most common questions about UBot Studio. We will try to make this FAQs List as extensive as possible to make it easier and quick for you to make a purchase decision.  

However, if you still have any other questions after reading this, just don't hesitate to contact us and we will be more than glad to be of help to you.


=='''- What are the System Requirements to run UBot Studio?'''==
To run UBot Studio, you need Windows (Windows Vista, 7 or 8), 2 GB of Ram, 5 GB of disk space, and the .NET Framework 4.0.

If you use a Mac or Linux system, you can use UBot Studio on them by installing a Windows Virtual Machine on those systems. And yes, your copy of UBot Studio or its compiled bots can run on a Windows Server or VPS. We have a great blog post about your options! 


=='''- Do You Have a Trial Version?'''==
Unfortunately, we do not have a trial version of UBot Studio. But we do have a one-time 30-Day Unconditional Money Back Guarantee. You are welcome to go ahead, buy a license and try it for full 30-Days.

You will have unlimited access to an unrestricted full-version of UBot Studio, our support forums, training resources, tutorial videos and live-bots to learn from.

However, even after that, for any reason, you think UBot Studio is not for you just ask for a refund. We will ask for your feedback during the refund process. Your feedback is very important to us in fulfilling our customer needs, so make sure to fill out that survey!


=='''- How Many Computers Can I Use a UBot License on?'''==
You can install your UBot Studio on one desktop and one laptop. However, they can't be used at the same time as it will trigger our piracy-control system.


=='''- How Easy is it to Learn and Use UBot Studio?'''==
UBot Studio is designed to be extremely easy to use and understand. As a matter to fact, it is much easier to use than other automation software like iMacros. 

We have extensive resources available to learn UBot Studio's Visual Scripting Language -- [http://www.ubotstudio.com/forum Discussion Forums], [[Main Page]], [http://ubotstudio.com/blog/ UBot Blog], [http://ubotstudio.com/tutorials Video Tutorials], [https://www.facebook.com/LikeUBot Facebook Page] and [https://twitter.com/ubotstudio Twitter]. You can also contact us at our [http://support.ubotstudio.com/ support portal].

As with all software, there is a small learning curve to UBot Studio. Remember, UBot Studio was created with the you in mind.  Anyone can create powerful bots without programming skills. Plus, with all the resources and support available, learning it is a breeze.

=='''- Can I see some Bots People have made with UBot Studio?'''==
We have a vibrant community and a lot of our members share their bots with others. You can check the official [http://www.ubotstudio.com/forum/index.php?/forum/22-buy-sell-trade/ Buy, Sell, Trade section] of our forum. With your own copy of UBot Studio, you will be able to create bots to automate virtually anything -- customized to your specific requirements.

=='''- How do I ask for Support?'''==
We have an amazing support staff that would be delighted to help you with any issues you run into. Head over to [http://support.ubotstudio.com Support] and submit a ticket. You will always receive an answer within 24 hours, but usually it is much quicker than that! 

Additionally, we have a vibrant discussion forum where our technical support team, as well as, experienced members are more than glad to help you. 


=='''- Do You offer a Discount if I buy Multiple Licenses?'''==
Sure! If you are interested in buying multiple licenses, we have some great options for you. This blog post can give you some more information or contact us at the addresses mentioned below for a special bulk pricing. 


=='''- I Can’t Pay with PayPal. Is there an Alternative Available?'''==
We accept Visa, MasterCard, and Amex through our credit card processor. PayPal also allows you to pay with a regular credit or debit card without a PayPal Account.  PayPal allows you to pay with a regular credit or debit card without a PayPal Account. Check out the picture below for an example. However, if you still can't pay us using the method above, please contact our sales team at support.ubotstudio.com to discuss alternative modes of payment.


=='''- I Need an Invoice/Quote for a Corporate Purchase. Is It Possible?'''==
Absolutely! We understand that each company may have special procedures in place for purchase of software. Please contact us at [[http://support.ubotstudio.com Support]] with your specific requirements and we will try our best to accommodate them.

=='''- Can I Hire You to Develop Bots for Me?'''==
We have a high-end Customer Automation Service option where we will work with companies to determine their most pressing automation needs, create their bots and maintain them. This service works on a yearly contract and has a monthly fee. If you would like more information about how our service works or are looking to work with us in this manner please email us. 


=='''- What’s Your Policy on Updates and Bug-Fixes?'''==
Your license includes 3 months of free updates, support and bug fixes. After the 3 month period you will have an option to subscribe to updates for less than $9/month in 6 month or yearly increments. Even if you don't subscribe to updates, your license will still remain valid for life.


=='''-If I purchase Standard version now can I upgrade later?'''==

Absolutely! Regardless of whether you start at Standard or Professional, you will always have the option to upgrade later. 

You can upgrade through your [https://secure2.ubotstudio.com/customers/login customer portal] anytime.

The highest level is Developer. You can either step up gradually from Standard to Professional and then to Developer or you can jump from Standard to Developer for only the cost difference between the editions. 

The costs are as follows:

The Upgrade from the Standard edition to the Professional edition is $249.

The Upgrade from the Standard edition to the Developer edition is $445.

The Upgrade from the Professional edition to the Developer edition is $196.

To upgrade, simply log into your customer panel, and click the upgrade to your desired version link at the bottom to get started. We offer you a one-time 100% money-back, no questions asked refund period of 14 days with any upgrade. 

By the end of the 14 days, if you’re not satisfied just open a ticket and we’ll refund all of your cash within 24 hours. That’s the guarantee we offer to every customer.

Something to keep in mind: when you upgrade from one version to the next you will need to be sure to maintain update and support subscriptions, as you do not receive additional free services.

=='''- How Does UBot Studio Compare to iMacros and WinAutomation?'''==

I am not really an expert in iMacros, so I can't really compare it myself. However, two of our customers who have extensive experience with the software have shared their experiences -- An iMacros Veteran Speaks about UBot Studio and Is UBot Different From Macro Software in Market?

However, from what I have seen about WinAutomation -- it is a windows software automation tool, a very different feature-set from what UBot Studio aims at.

UBot Studio specializes in automation and manipulation of marketing operations and browser automations. We build our features keeping in mind the requirements by marketers and those who need browser automation / manipulation.

UBot Studio has built-in support for proxy flipping, captcha outsourcing, independent bot compiling (with UI) and a lot other stuff that marketers and businesses need to make their browser automation as smooth as possible.

Sure, if you are looking to automate windows tasks then winautomation has an edge – and we have no intentions to be in that segment. However, if you are looking to automate browser operations, that is what UBot Studio specializes in.

=='''- I Saw a Cracked Version of UBot Studio. It Was Full of Bugs.'''==
UBot Studio requires server side interaction for compiling the bots and a few other important aspects required to make the software work perfectly — if the proper license was in place, these bugs and other errors will not arise. It works flawlessly for hundreds of current UBot Studio customers.
For more details, read this post: OMG Your Software Doesn’t Work! It’s Crap.


=='''- Do You Have an Affiliate Program?'''==
Yes, we do have an amazing affiliate program that you can join and profit from. We also have advanced features like coupon tracking and linking your affiliate account to compiled bots in place. You can find more details here.


=='''- Will the programmers listen to my recommendations?'''==
Absolutely! While we don't promise that we can incorporate every feature, we do promise to read every suggestion, and if your suggested feature has a wide appeal, there is a good chance we will incorporate it in a future version.


=='''- How Can I Contact You?'''==
For all your sales and licensing questions, please contact us at support.ubotstudio.com.
Please contact us if you would want to arrange a telephone conversation.


=='''- I am convinced. How Do I Buy a Copy of UBot Studio?'''==
Good Decision! Visit UBotStudio.com to buy your license. You will be redirected to the checkout page and once you complete the payment, your license will be automatically generated and delivered to your email address along with the latest version of the software.
Learn More about UBot Studio at UBotStudio.com

For your protection, we will contact you to confirm your purchase. We will also send you information by email detailing how to call us and leave a message confirming your purchase. UBot Studio will be available for use while we confirm your purchase. If your purchase is on hold, UBot Studio will be available for use after your purchase is confirmed and approved.